Privacy Policy

Last updated: January 2026 | Version 2.0

Exazon Research ("we," "us," or "our") is committed to protecting your personal information in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) for EU/EEA residents, the UK GDPR for UK residents, and the California Consumer Privacy Act (CCPA) for California residents.

1. Who We Are (Data Controller)

Exazon Research is the data controller for personal data collected via this website. Registered address: Lucknow, Uttar Pradesh, India 226001. Contact: info@exazonresearch.com | Phone: +91 8181 838 615.

2. Information We Collect

We collect personal information that you voluntarily provide, including: full name, email address, phone number, company name, country, and the content of your messages. We also collect technical data (IP address, browser type, pages visited) via cookies and analytics tools for website improvement purposes.

3. Legal Basis for Processing (GDPR / UK GDPR)

For EU/EEA and UK residents, we process your personal data under the following legal bases: Consent (for marketing emails and non-essential cookies); Legitimate Interests (for responding to enquiries and fraud prevention); Contract Performance (to deliver agreed research services); and Legal Obligation (to comply with applicable laws).

4. How We Use Your Information

To respond to your enquiries and provide research services
To send periodic market research insights and methodology updates (with your consent)
To improve our website, services, and user experience
To comply with legal and regulatory obligations
To prevent fraud and ensure data integrity

5. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this Policy, typically 3 years for enquiry records, 7 years for client contract records (for legal/accounting purposes), and until you unsubscribe for marketing communications. You may request deletion at any time (see Your Rights below).

6. International Data Transfers

Exazon Research is headquartered in India. When we process data of EU/EEA or UK residents, transfers to India are protected by appropriate safeguards, including Standard Contractual Clauses (SCCs) approved by the European Commission, or equivalent mechanisms under UK adequacy regulations. We do not transfer your data to countries without adequate protection without your explicit consent or legally recognised safeguards.

7. Your Rights (GDPR / UK GDPR)

If you are located in the EU, EEA, or UK, you have the following rights regarding your personal data:

Right of Access — to request a copy of the personal data we hold about you
Right to Rectification — to correct inaccurate or incomplete data
Right to Erasure ("Right to be Forgotten") — to request deletion of your data
Right to Restrict Processing — to limit how we use your data
Right to Data Portability — to receive your data in a machine-readable format
Right to Object — to object to processing based on legitimate interests or for direct marketing
Right to Withdraw Consent — at any time, without affecting prior lawful processing

To exercise any of these rights, contact us at info@exazonresearch.com. We will respond within 30 days. You also have the right to lodge a complaint with your national Data Protection Authority (DPA).

8. CCPA Notice (California Residents)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including: the right to know what personal information we collect and how it is used; the right to delete your personal information; the right to opt out of the "sale" of your personal information (we do not sell personal data); and the right to non-discrimination for exercising your CCPA rights. To submit a verifiable consumer request, email us at info@exazonresearch.com.

9. Cookies

We use essential cookies (necessary for site functionality) and optional analytics cookies (to understand usage patterns). You can manage cookie preferences via the cookie banner displayed on your first visit. Essential cookies cannot be disabled without affecting site functionality. For full details, review our cookie settings.

10. Third-Party Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers who assist in operating our website and delivering services, under strict data processing agreements (DPAs) that require them to protect your data in accordance with applicable law.

11. Data Security

We implement appropriate technical and organisational measures, including encryption, access controls, and regular security assessments, to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

12. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via email (where applicable) or a prominent notice on our website. Your continued use of our services after changes constitutes acceptance of the revised Policy.

13. Contact & DPA

For any privacy-related questions or to exercise your rights, contact us at: info@exazonresearch.com | Exazon Research, Lucknow, Uttar Pradesh, India 226001.

EU/EEA residents may also contact their local Data Protection Authority. A list of EU DPAs is available at: edpb.europa.eu.